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HELP Spread the Word: Community Service Aide Position in ATS

Position Announcement (May 31, 2019)

Active Transportation and Safety Community Service Aide:

E-Scooter Share and TDM in Affordable Housing


OVERVIEW:          The Portland Bureau of Transportation’s Active Transportation and Safety position has an immediate need for a Community Service Aide to assist with two pilot projects: E-Scooter Pilot and TDM in Affordable Housing.

HOURS:  The position may work up to 1400 hours per calendar year.  Within that constraint there is some flexibility to accommodate your schedule. During the summer, the need is for a minimum of 30 hours per week although PBOT could use 40 hours.  From fall 2019 through spring 2020, we anticipate a minimum of 25 work hours per week in autumn 2019 through spring 2020, but again more work hours are available.

START:     As soon as possible; this position is funded through June 30, 2020.

TASKS:     The position will dedicate approximately 25 – 30 hours per week to supporting the E-Scooter Share Pilot. The major tasks are:

  • Respond to constituent question and comments
  • Coordinate a group of CSAs and conduct field observations
        • Parking observations
        • Route choice observations
        • Parks riding observations
  • Analyze data from surveys and field observations
  • Support community outreach and presentations
  • Support e-scooter parking installation

The position will also spend 5 – 15 hours per week supporting the TDM in Affordable Housing Pilot. The major tasks are:

  • Assist in the development of collateral and outreach materials
  • Support project staff in organizing seven transportation fairs at affordable housing developments.
  • Compile and analyze participant survey data
  • Attend and assist with logistics at seven transportation fairs during summer 2019




o   Basic knowledge of transportation modes and demand management concepts and strategies including but not limited to ridesharing, scooter and bike sharing, bicycling, walking, transit, carpooling, and trip reduction programs with the goal of reducing vehicle miles traveled

o   Basic principles, methods, and strategies used in the design and implementation of effective promotional efforts to change travel behavior

Ability to:

o   Conduct field observations on electric scooter riding and parking

o   Communicate effectively with residents and the general public, especially those with concerns or frustrations.

o   Cultural competency to listen and communicate effectively with people from historically under-served communities, including people of color, people living on low incomes, immigrants, refugees, people with disabilities, and the LGBTQ community.

o   Utilize Microsoft Office Suite, including basic data analysis with Microsoft Excel.

o   Write clear and well-organized reports, memos, and other documents.

o   Research and organize information, analyze data, identify trends and summarize findings.

o   Read and interpret maps.

o   Exercise sound independent judgment and reach appropriate conclusions within established policies and guidelines.

Training and Experience:

o   College-level course work in planning, sociology, geography, urban studies or a closely related field, graduate coursework is desirable;

o   Experience working in transportation/TDM operations; or an equivalent combination of education, training and experience are highly desired.

COMPENSATION:        $15 – $20 per hour, based on experience and training.


TO APPLY:  Please apply by June 9 to ensure consideration, after that date the position will be open until filled.  Please send a resume and cover letter (three pages maximum) in one PDF file to Steve Hoyt-McBeth, Please feel free to call Steve with any questions: (503) 823-7191.


Community Service Aides serve as casual, at-will employees. Employees may accrue sick leave as required by City of Portland City Code or State law. Employees generally are not eligible for retirement benefits unless they have worked at least 600 hours in a calendar year in a qualified position. Full-time employees are eligible for holiday pay if they were hired at least two weeks prior to the holiday and are in pay status the day before and the day following the holiday. Part-time employees are not eligible for holiday pay. Employees may qualify for medical coverage under the federal Affordable Health Care Act (ACA). Such coverage will be equivalent to the medical, dental and vision coverage offered to other seasonal employees. Community Service Aide employees do not accrue status in the class to which they have been appointed and have no appeal rights upon demotion, suspension or termination from employment. Community Service Aide employees do not accrue vacation, or service credit.