Permit Technician – City of Sammamish ( Job # 17-0007)
Minimum Salary: $51,904.00 per year
Maximum Salary: $71,034.00 per year
Employment Type: Full Time
Department: Community Development
Closes: April 11, 2017 at 4:00 PM
(Open to current employees and the general public.)
Summary
GENERAL PURPOSE
The Permit Technician provides the City’s citizens and customers with friendly and accurate one-stop shopping for information about the City’s codes and permit process. This involves coordinating the permitting process and assisting in issuing all City permits. Application documents are verified for completeness, logged, filed, fees are calculated and accepted, documents are routed to all involved parties for review, tracked, project completion is verified, notification provided. The Permit Technician provides information related to individual projects and miscellaneous assistance to building inspectors, staff and other internal and external customers. Performs related clerical duties in support of the division and assists in the development and maintenance of the filing systems.
SUPERVISION RECEIVED
Works under the general supervision of the Permit Center Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Works with Permit Center Manager in the development of new processes and systems for the division.
- Provides excellent customer service at permit counter, on the telephone and in correspondence.
- Determines completeness of various types of permit applications prior to acceptance including the preliminary review and interpretation of plans, specifications and documents for compliance with specific City adopted building and development codes
- Makes decisions about the types of plan reviews and corresponding routing required for various types of applications
- Performs intake for all land use submittals for subdivisions; or demolition and tree removal permits; enters information into system, and collects fees.
- Participates in pre-application meetings as required
- Manages statuses of all types of permit applications. Notifies and coordinates with other entities as specifically required for any particular project
- Assists inspectors with code enforcement research
- Responsible for processes from intake to issuance of a permit
- Supplies information to internal/external customers about development regulations; provides directions, maps, explanations of City Customer Service Bulletins and other general information.
- Interprets information for customers about basic construction/design requirements, land-use related procedures, development standards and process information, permit costs and other procedural issues.
- Receives and processes requests for permit refunds.
- Researches and responds to requests for copies of public records.
- Responsible for permit file organization and maintenance.
- Investigates and resolves customer complaints
- Performs basic clerical duties such as filing and copying.
- Performs other duties as assigned.
- Oversees banner permit process and coordinates installation of banners with Public Works Staff
- Intake Traffic concurrency applications. Coordinate impact fee process
- Coordinate submittal appointments.
- Process Plat Clear and Grade permits with Right of Ways
- Manage over the counter (OTC) process.
KNOWLEDGE SKILLS & ABILITIES
Knowledge of:
- Computer proficiency in MS Office software, Word, Excel.
- Reading and interpreting maps, codes, regulations, standards, specs, legal descriptions and various governmental documents.
Skills / Abilities:
- Skill in the use of a computer to prepare documents and maintain records.
- Excellent customer service skills
- Ability to communicate effectively, both orally and in writing.
- Ability to deal effectively with development professionals and the public using tact and diplomacy.
- Ability to represent department goals and objectives.
- Ability to drive a city vehicle.
MINIMUM QUALIFICATIONS
Two (2) year degree in related field or relevant job experience. One (1) year experience as Permit Coordinator/Technician desirable. Minimum of two (2) years experience in office setting.
A valid Washington State driver’s license and a good driving record are required.
TOOLS AND EQUIPMENT USED:
Various types of materials and equipment are used; paper records, permit documents, plans and specs, site, building and area maps, local, county, state and federal codes and ordinances, shoreline regulations, legal notices, land use planning documents, construction and design requirements, development standards, historical files, computers, copy machine and telecommunications systems. Future work practices may necessitate the use of different tools and equipment.
PHYSICAL DEMANDS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee, in performing the duties of this job, will be required to talk, hear, smell, sit, stand, walk on a variety of surfaces, to reach with the arms, and to use hands to manipulate objects, tools or controls. Specific vision abilities required by this job are close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Employee must be able to drive a City vehicle.
WORK ENVIRONMENT
Work is almost exclusively performed in the office with prolonged sitting or standing and fine manipulation skills required for computer use. The environment is sometimes stressful in trying to meet customer needs. Office work will require dexterity and hand-eye coordination sufficient to operate a computer workstation and ordinary office equipment.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
THE CITY OF SAMMAMISH IS AN EQUAL OPPORTUNITY EMPLOYER